I think the proverb "A Fish Always Stinks From The Head" is appropriate in this case.
Two and a half years ago we switched our business internet connection and phone service to Time Warner. We run a national call center and ecommerce site selling 3000 medical supplies (www.caregiverpartnership.com).
For two years, we experienced over 20 fully documented issues - outages and service interruptions lastly more than four days at times. We worked hard with local TW team members, but ultimately had to move to an alternative vendor.
For two years, we experienced over 20 fully documented issues - outages and service interruptions lastly more than four days at times. We worked hard with local TW team members, but ultimately had to move to an alternative vendor.
